Smart Care / PrivacySmart Care / 隱私
Privacy & data use隱私與資料使用
How information is handled on this website, and what needs to be confirmed for website browsing and enquiries.說明本網站如何處理資料，以及網站瀏覽與洽詢事項仍有哪些內容待確認。
Review draft審閱草稿 Local preview · Content pending approval. No policy effective date has been set.本機預覽 · 內容仍待核准，尚未設定政策生效日。
01
Scope & operator適用範圍與營運者
This draft describes the Smart Care website and enquiries about it. The company identified on the existing website is 利善美智能股份有限公司 (business number 29055186). The operator of the new published website and its final domain still need operational confirmation.本草稿說明 Smart Care 網站及相關洽詢。現有網站所載公司為利善美智能股份有限公司（統一編號 29055186）；新版公開網站的實際營運者與最終網域仍待營運確認。
Product camera footage, audio, health-related information and recognition events are a separate matter. Their processing, responsibilities and storage must be explained for each deployment. Browsing this website does not connect you to a camera deployment.產品攝影機影像、音訊、健康相關資料與辨識事件屬不同範疇；其處理方式、責任與儲存安排須依各導入案說明。瀏覽本網站不會將您連上任何攝影機系統。
Pending confirmation待確認The legal operator, publication scope and dedicated privacy contact must be approved before publication.正式發布前，須核准法律上的營運者、公告範圍與專責隱私聯絡窗口。
02
Information you provide您提供的資料
The Contact form asks for your name and email address, an enquiry type, and optional company, telephone and message details. You can also contact the team by email or telephone. This website has no account registration, file upload or payment facility.聯絡表單會收集姓名、電子郵件、洽詢類型，以及選填的公司、電話與留言。您也可透過電子郵件或電話聯絡團隊。本網站不提供帳號註冊、檔案上傳或付款功能。
Please keep initial enquiries to the information needed to discuss your project. Avoid sending medical records, identifiable footage, government identifiers or other sensitive information through a general enquiry.初次洽詢請只提供討論專案所需資訊；請勿透過一般洽詢傳送病歷、可識別個人的影像、政府核發識別資料或其他敏感資訊。
Pending confirmation待確認Confirm handling of email, telephone enquiries and inadvertently received sensitive information.須確認電子郵件、電話洽詢及意外收到敏感資訊時的處理方式。
03
Technical information技術資料
Loading pages sends network requests containing an IP address and browser request information. Form submissions also include timing and verification information used to validate requests and prevent abuse.載入頁面時，網路請求會帶有 IP 位址與瀏覽器請求資訊。送出表單時也會包含用於驗證請求及防止濫用的時間與驗證資訊。
The website does not request camera, microphone or precise-location permission. Hosting and delivery services may retain request logs; the published environment and its log settings remain to be confirmed.本網站不要求攝影機、麥克風或精確位置權限。主機與傳輸服務可能保留請求紀錄；正式環境及其紀錄設定仍待確認。
Pending confirmation待確認Hosting, delivery services, log fields and access controls must be checked against the published environment.須依正式環境確認主機、傳輸服務、紀錄欄位及存取控制。
04
How information is used資料使用方式
Enquiry information is used to respond to questions and discuss applications. Technical information supports website delivery, submission validation, abuse prevention and troubleshooting.洽詢資料用於回覆問題及討論應用；技術資料則支援網站傳輸、送出驗證、防止濫用與問題排查。
The website has no newsletter signup, marketing subscription or advertising integration. Any additional use of enquiry information requires a separate review and appropriate notice.本網站沒有電子報、行銷訂閱或廣告整合。若要將洽詢資料用於其他目的，須另行審查並提供適當告知。
Pending confirmation待確認Operational purposes, applicable grounds for processing and any reuse beyond an enquiry require approval.實際營運目的、適用的處理依據，以及超出洽詢範圍的再利用均須核准。
05
Recipients & third parties接收者與第三方
Enquiries are intended for authorised team members. Hosting and communication services also handle information needed to deliver the website, emails and calls. Production providers, recipients and processing locations remain to be confirmed.洽詢資料預計由獲授權的團隊成員處理；主機與通訊服務也會處理網站、電子郵件及通話所需資訊。正式服務商、接收者與處理地點仍待確認。
No personal-information sale or behavioural-advertising feature is built into this website. A company-wide data-sharing policy has not yet been confirmed.本網站未建置個人資料販售或行為廣告功能；公司整體的資料分享政策尚未確認。
Disclosure in response to legal requests or a business transfer would need an assessment of the information involved, the applicable requirements and notice obligations. No business-transfer arrangement is established by this draft.依法令要求揭露或涉及企業移轉時，仍須依資料內容、適用要求及通知義務個別評估。本草稿不表示已有任何企業移轉安排。
Pending confirmation待確認Confirm actual providers, internal access, cross-border processing, disclosure procedures and any company-wide sale or sharing statement.須確認實際服務商、內部權限、跨境處理、揭露程序及公司整體販售或分享聲明。
06
Form processing & verification表單處理與驗證
The form is connected to an enquiry service in this local preview. An accepted enquiry is saved before receipt is confirmed. A confirmation means the request was recorded; it does not confirm a demo booking or a reply from the team.此本機預覽的表單已連接洽詢服務。系統會先儲存已接受的洽詢，再確認收件；確認僅表示請求已有紀錄，不代表已預約展示或團隊已回覆。
The production configuration uses Cloudflare Turnstile for verification and supports a Synology Chat notification to the team. Local testing uses isolated records and a notification substitute. Production verification keys and notification recipients are not yet configured or verified.正式環境規劃使用 Cloudflare Turnstile 驗證，並支援以 Synology Chat 通知團隊。本機測試使用隔離紀錄與通知替代機制；正式驗證金鑰與通知對象尚未設定或驗證。
Pending confirmation待確認Approve production providers, recipients, processing locations, retention and the final form notice before public use.公開使用前，須核准正式服務商、接收者、處理地點、保存方式及最終表單告知。
07
Retention & deletion保存與刪除
The form does not save its contents to browser storage. Accepted enquiries are saved by the enquiry service. Retention periods for enquiry records, correspondence, notifications, logs, exports and backups have not yet been approved.表單內容不會存入瀏覽器儲存空間；獲接受的洽詢會由洽詢服務保存。洽詢紀錄、往來內容、通知、系統紀錄、匯出資料與備份的保存期限尚未核准。
Each record type needs an approved retention period, responsible owner and deletion process, including the treatment of backups. No fixed retention period or automatic deletion schedule is promised by this draft.各類紀錄都需要核准保存期限、負責人與刪除程序，並納入備份處理。本草稿不承諾固定保存期間或自動刪除時程。
Pending confirmation待確認Retention start points, periods, legal exceptions and backup deletion arrangements are pending. No automatic deletion or fixed retention duration is promised.保存起算點、期限、法律例外及備份刪除安排仍待確認；目前沒有自動刪除或固定期限承諾。
08
Data protection資料保護
The enquiry service validates submissions and applies abuse controls. These measures do not establish the security of the production hosting, communication services or a product deployment.洽詢服務會驗證送出內容並採取防濫用措施；這些措施不等同於證明正式主機、通訊服務或產品導入環境的安全性。
Production access, transport, storage, backups and incident handling require operational verification. This draft makes no certification claim or guarantee against a security incident.正式環境的存取、傳輸、儲存、備份與事件處理仍須營運驗證。本草稿不主張任何認證，也不保證不會發生安全事件。
Pending confirmation待確認Verify production safeguards and incident responsibilities before public use.公開使用前，須驗證正式環境的防護措施與事件責任。
09
Requests about your information關於您資料的請求
For a question about information you have provided, contact the general team at staff@thesmart.cc or +886 3 422 0990 and indicate that your enquiry concerns privacy. These are the existing public contact channels; a dedicated privacy contact is not yet confirmed.若對已提供的資料有疑問，請透過 staff@thesmart.cc 或 +886 3 422 0990 聯絡一般團隊，並註明隱私相關洽詢。這些是既有公開管道；專責隱私窗口尚未確認。
You can raise a request concerning access, a copy, correction, deletion, restriction of use or withdrawal of consent where relevant. Applicable rights, identity checks, authorised representatives, exceptions and response requirements depend on the circumstances and applicable law.依實際情況，您可提出查詢、取得副本、更正、刪除、限制使用或撤回同意等請求；適用權利、身分驗證、代理人、例外與回覆要求取決於情況及適用法律。
There is no online privacy-request form, automated request tracking or marketing-unsubscribe function in this website. Please avoid sending identity documents in an initial general enquiry.本網站沒有線上隱私請求表單、自動追蹤或行銷退訂功能。初次一般洽詢請勿傳送身分證明文件。
Pending confirmation待確認Approve the privacy owner and request-handling process, including applicable response deadlines. This draft does not set a universal response period.須核准隱私負責人及請求處理流程，包括適用回覆期限；本草稿未設定通用期限。
11
Children & young people兒童與青少年
This website provides information about Smart Care and is not an account service for children. It has no registration, age-verification or child-specific submission feature.本網站提供 Smart Care 資訊，並非兒童帳號服務；沒有註冊、年齡驗證或兒童專用送出功能。
If you believe a child has sent personal information to the team, use the general contact details below to raise the concern. The review and removal procedure needs operational confirmation.若您認為兒童曾向團隊提供個人資料，請使用下方一般聯絡方式反映；審查與移除程序仍待營運確認。
Pending confirmation待確認The intended audience, guardian involvement and handling procedure require review. No fixed minimum browsing age has been adopted in this draft.目標讀者、監護人參與及處理程序仍須審查；本草稿尚未訂定最低瀏覽年齡。
12
Regions & applicable requirements地區與適用要求
The existing company contact is in Taiwan. This draft does not establish which other regions the published website will serve or where service providers will process information.既有公司聯絡地點位於台灣。本草稿未界定公開網站將服務的其他地區，或服務商處理資料的地點。
Privacy requirements, including any Taiwan, California or European requirements, need an applicability review based on the actual organisation, audience and processing. This draft does not assert CCPA, CPRA or GDPR compliance, nor does it implement the reference website’s regional request or GPC arrangements.台灣、加州或歐洲等地的隱私要求，須依實際組織、對象與處理活動判斷適用性。本草稿不主張符合 CCPA、CPRA 或 GDPR，也未實作參考網站的地區請求或 GPC 安排。
Pending confirmation待確認Confirm service regions, international transfers and any required regional notices and rights procedures.須確認服務地區、國際傳輸及必要的地區告知與權利程序。
13
Updates to this notice本告知的更新
This page is a local review draft, not an approved or effective policy. A final version and its effective date should be recorded here after the operational details are approved.本頁是本機審閱草稿，不是已核准或生效的政策。營運細節核准後，應在此記錄最終版本及生效日。
Changes to processing should be reflected in the notice before the new activity begins. How material changes will be communicated, and whether separate notice or consent is needed, remains to be determined. No automatic email notification process is currently connected.新的處理活動開始前，告知內容應同步更新。重大變更如何通知、是否另需告知或同意，仍待決定；目前沒有自動電子郵件通知流程。
Pending confirmation待確認Approve version ownership, effective date and change-notification procedure. Continued browsing is not treated by this draft as acceptance of a new privacy arrangement.須核准版本管理、生效日與變更通知程序；本草稿不把持續瀏覽視為接受新的隱私安排。
Contact the team聯絡團隊
利善美智能股份有限公司
General enquiries · Dedicated policy contact pending confirmation.一般洽詢 · 專責政策聯絡窗口仍待確認。